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Contact inergy
FAE Engineers

All inquiries handled by experienced Field Application Engineers — not a sales desk. Same-day response. Boundaryless remote support available worldwide.

FAE Direct Line Remote Fine-Tune Reference Design Files Sample Request
How can we help you?

Choose How to Connect

Choose the best way to connect with the inergy engineering team. Every inquiry is handled by experienced FAE engineers — not a sales desk. We respond same day.

✉️
Direct Support
Contact FAE Engineer
Direct line to an inergy Field Application Engineer. Share your application, motor specs, IC selection questions, and design challenges for a personalized response.
mkt@inergy.com.tw
🛰️
Remote Service
Book Remote Fine-Tune Session
Schedule a live remote motor fine-tune session. Our engineers connect to your lab anywhere in the world — same-day optimization, zero travel, real-time parameter iteration via UART dongle.
motor@inergy.com.tw
📐
Design Resources
Request Reference Design Files
Get application-specific schematics, BOM, Gerber files, and firmware for your motor drive or power design project. AI datacenter applications prioritized.
mkt@inergy.com.tw
🌐
Corporate
Visit inergy.com.tw
Explore the full inergy product portfolio, company background, news, and global sales network on the corporate website.
www.inergy.com.tw
↗ VISIT WEBSITE
How a Remote Session Works

3 Steps to Optimized Motor Performance

STEP 01
Submit Request
Share motor spec, board photos, and observed issues via FAE portal or email. Target RPM, voltage class, IC being used, and any specific optimization goals.
STEP 02
Schedule Within 48 hrs
inergy FAE books a time slot. Secure remote access link sent to your lab engineer — Anydesk or Ultraviewer. Works across all time zones worldwide.
STEP 03 · LIVE
Live Remote Tune Session
R&D or FAE joins live. UART dongle access, motor control tool, real-time parameter iteration. Optimized drive profile delivered same day. Zero travel.
FAE & Marketing Inquiries
Application support, IC selection, product information, reference designs
mkt@inergy.com.tw
Motor Tuning & Remote Sessions
Remote fine-tune booking, motor parameter optimization, FOC evaluation
motor@inergy.com.tw

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