Get Support

Contact inergy FAE Engineers

All inquiries handled by experienced Field Application Engineers — not a sales desk. Same-day response. Boundaryless remote support available worldwide.

FAE Direct Line Remote Fine-Tune Reference Design Files Sample Request
How can we help you?

Choose How to Connect

Choose the best way to connect with the inergy engineering team. Every inquiry is handled by experienced FAE engineers — not a sales desk. We respond same day.

Direct Support

Contact FAE Engineer

Direct line to an inergy Field Application Engineer. Share your application, motor specs, IC selection questions, and design challenges for a personalized response.

mkt@inergy.com.tw
Remote Service

Book Remote Fine-Tune Session

Schedule a live remote motor fine-tune session. Our engineers connect to your lab anywhere in the world — same-day optimization, zero travel, real-time parameter iteration via UART dongle.

motor@inergy.com.tw
Design Resources

Request Reference Design Files

Get application-specific schematics, BOM, Gerber files, and firmware for your motor drive or power design project. AI datacenter applications prioritized.

mkt@inergy.com.tw
Corporate

Visit inergy.com.tw

Explore the full inergy product portfolio, company background, news, and global sales network on the corporate website.

www.inergy.com.tw
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How a Remote Session Works

3 Steps to Optimized Motor Performance

STEP 01

Submit Request

Share motor spec, board photos, and observed issues via FAE portal or email. Target RPM, voltage class, IC being used, and any specific optimization goals.

STEP 02

Schedule Within 48 hrs

inergy FAE books a time slot. Secure remote access link sent to your lab engineer — Anydesk or Ultraviewer. Works across all time zones worldwide.

STEP 03 · LIVE

Live Remote Tune Session

R&D or FAE joins live. UART dongle access, motor control tool, real-time parameter iteration. Optimized drive profile delivered same day. Zero travel.

FAE & Marketing Inquiries

Application support, IC selection, product information, reference designs

mkt@inergy.com.tw

Motor Tuning & Remote Sessions

Remote fine-tune booking, motor parameter optimization, FOC evaluation

motor@inergy.com.tw